Infusion Pump Protection Plan (IP3)
Protect your patients. Protect your pump.
Using a third party vendor for your pump repairs can carry risk. Generic parts and uncertified technicians can cause a serviced device to malfunction. With the IP3 program, your Sigma Spectrum Infusion Pumps are guaranteed full manufacturer’s release testing, which ensures the serviced device is safe and effective for its intended use. Each device goes through the following process:
- A 54-point inspection of all pump components
- Repairs from certified technicians
- Use of new, original equipment manufactured parts
Every Sigma Spectrum Infusion Pump is carefully manufactured at our Medina facility in New York. The IP3 program helps protect your pump purchase and allows your pumps to be repaired at the high quality standards used on new Sigma Spectrum Infusion Pumps.
Planning ahead is an essential part of ensuring a sustainable future. The Edge program is there to assist you with budgeting and planning for the future by offering discounts on repairs and parts, including:
- Pump repairs
- Spare parts
- Wireless battery modules*
- Wireless battery module repairs*
- Accidental fluid ingress*
The Edge program also includes BioMed training for one individual, certifying them for on-site facility repair on certain aspects of the pump.
*Part of the Edge+ program